Luas comes out on tops of transport survey15 February 2018
Research conducted by the National Transport Authority of Ireland in Autumn 2017 shows 98% of Transdev's Luas customers in Dublin are satisfied with the tram service beating all other transport providers!
The survey shows that punctuality, reliability, frequency, comfort and value for money are the features Customers love most about Luas.
At the same time that customers were surveyed, Transdev won the prestigious Operator of the Year Award at the Global Light Rail Awards.
The judges commented:
"Transdev demonstrated exceptional innovation, performance and customer service. In addition Transdev were noted for moving to a 100% renewable electricity provider, for their introduction of an innovative new driver management system and for development of a new tram simulator for training of drivers."
Peter Lunden Welden, Chief Executive, Transdev said
“Safe, punctual and reliable travel are the hallmarks of the Luas service. Winning the Operator of the Year and these results are an endorsement of tram travel.”
Transdev, Luas operator, welcomed the findings of the Kantar Millward Brown Customer Satisfaction survey commissioned by National Transport Authority.
17 September 2018
More luxury twin deck buses join Coastliner as customer numbers soar
It’s already Britain’s Most Scenic Bus Route – and now customers travelling on Coastliner between Leeds, York and the Yorkshire Coast can enjoy even more luxury and style, thanks to a £714,000 investment in new buses.
6 September 2018
First class travel all the way on Rosso's all new bus service
It’s the amazing high quality new bus service that’s bringing first class travel to Ramsbottom and Bury for the first time, as Transdev owned bus operator Rosso sets a new high standard of quality on the frequent service linking the two towns.
26 July 2018
Harrogate leads the way in the UK with the launch of £4 million all-electric buses
High tech buses powered by revolutionary ‘opportunity charging’ revealed ahead of August launch as Harrogate becomes Britain’s first low emission bus town.