Contact Centre AgentCabfind, Birkenhead, Merseyside
Closing Date: 8 August 2018
Cabfind is looking for new team members to be a part of the UK’s most extensive taxi management, private hire and executive car supplier network. Be part of a growing and exciting company that manages business travel on behalf of companies including ITV, HM Prison Services, Northern Rail and several professional organisations.
Cabfind is a subsidiary of Transdev, one of the largest transport operators in Europe, offers opportunities for promotion and development in this fast growing exciting business.
Various shifts available include full time, night shifts and twelve hour shifts with the potential of overtime.
Working with our operations team, the role of Contact Centre Agent is to effectively manage communications from both Cabfind clients and Cabfind suppliers ensuring the best possible levels of service are maintained at all times.
The successful candidate will provide excellent customer service to Cabfind’s premier customer’s whilst managing their ground transportation requirements. Assisting the team leader in the delivery of service to our customers, the candidate will be responsible for taking ground transportation bookings from Cabfind’s customers.
The day to day role will involve liaising with Cabfind’s network of UK suppliers when making bookings, changes or enquiries and tracking existing bookings to ensure service delivery to our customers is maintained.
Working in accordance with the Data Protection Act, you will work as part of a team to deliver the best possible service to our customers, alongside other administrative tasks as directed.
Excellent communication skills
National geographical knowledge is desirable
Ability to learn quickly
Able to accurately input data
5 GCSEs including Maths and English or equivalent
Contact Centre Team Leaders
To apply for this role, please visit http://www.cabfind.com/vacancies/contact-centre-agent/
3 January 2019
Rosso to support students managing their money with its new term ticket
Now the New Year party season is over, stretching that under-pressure bank balance through the next few months is always a challenge for hard-pressed students – but Transdev's Rosso has the answer! The firm behind the popular Red 4 bus service is launching a money-saving student ticket just in time for the start of term, offering unlimited travel on all of its buses within Greater Manchester – including its routes in Ramsbottom.
6 December 2018
Transdev Blazefield to pilot "Swift and Simple" contactless fare capping in ground-breaking trials
Winning bid secures Transport for the North funding to test ‘touch and go’ ticketing technology.
3 December 2018
The Harrogate Bus Company to offer bargain match day travel to Towns CNG Stadium
Harrogate’s leading bus operator, The Harrogate Bus Company, is teaming up with Harrogate Town Football Club to offer cut-price travel to the CNG Stadium for home matches.